Shipping Options
For your convenience, we can ship your merchandise in a method that works best for you. You may choose Standard for regular USPS delivery or if you need faster delivery, you may select from either Priority or Express.
Standard
In-stock items normally leave our warehouse within 24 hours of processing your order and are shipped via USPS. Depending upon where you live, your package should arrive in 7 to 10 business days.
Heavyweight and Oversized Items
Heavyweight and oversized items are designated with an alphabetic code in the product description. If you order an item with a heavyweight or oversized code, please add the amount below to your standard shipping total.
There m ay be some shipping restrictions on heavyweight and oversized delivery to AK, HI, and all U.S. Terr. and APO/FPO addresses.
Priority ($9.95 per item)
In-stock item(s) will be delivered within 3-4 business days after we process your order, depending upon where you live. These charges are in addition to our standard shipping and processing charges. Some restrictions apply on oversized and heavyweight items. (No weekend or holiday deliveries)
Please allow 1-2 additional business days for delivery to AK, HI, and all U.S. Terr. and APO/FPO addresses—some restrictions may apply.
Return/Exchange Policy
Customer satisfaction is our #1 priority. If you are not completely satisfied with your purchase, please send your item(s) back to us within 30 days and we'll promptly handle your refund or exchange. Returned items must be in their original, unworn, and new condition. (Sorry, shipping and processing charges are non-refundable.)
Also, please note:
• Music, movies, video games and software must be returned unopened with the factory seal intact. Exchanges are permitted for identical product only.
• Products sold in sets must be returned as sets; partial returns will not be accepted.
• Other restrictions may apply.
Returning/Exchange Instructions
Complete and enclose the return form located on the back of your packing slip and indicate whether the item is a return or an exchange.
Address Package To:
1356 Williams Street
Chippewa Falls, WI 54774
